Guide
Familiarize yourself with this important information before you go.
Tool Live in the Sand
We are proud to announce the first-ever Tool Live in the Sand, Tool’s destination festival in Punta Cana, Dominican Republic! Tool Live in the Sand will bring Tool diehards from around the world for the ultimate vacation from March 7th to 9th, 2025.
Relax in luxury, experience intimate performances from your favorite bands, and bring home lifelong memories.
This one-of-a-kind event will take place across 3-days at 5-star all-inclusive resorts, Hard Rock Hotel & Royalton Resort. It will feature two performances from Tool, a massive support lineup, and endless activities & tropical amenities for fans to enjoy.
Packages
Packages are available at our two partner hotels: Hard Rock and Royalton. Hard Rock & Royalton are located on the eastern tip of the Dominican Republic. Both properties are world-renowned resorts and will be sure to exceed expectations.
Excursions
Off-site excursions and on-site resort activities will be offered to all fans, including catamaran expeditions, snorkeling, rappelling, and many other activities.
Punta Cana is home to the longest zip-line in the Caribbean, the world class Marinarium Marine Park, and the wonderfully immersive Scape Eco-Park.
Schedules and more details will be shared soon!
Stage
The Main Stage is located directly on the beach, outside of the Hard Rock Punta Cana.
Resort Location
The Hard Rock Punta Cana & Royalton are located in Punta Cana, Dominican Republic.
Hard Rock Punta Cana: Km 28, #74, Blvd. TurÃstico del Este, Punta Cana 23000, Dominican Republic
Royalton: Playa Arena Gorda, Carretera Macao, Punta Cana Dominican Republic 23000
The festival will have free shuttles running before, during, and after the show from the Royalton to the Hard Rock, where the stage is located.
During the show, guests staying at the Royalton will be able to enjoy all-inclusive drinks on the beach at the Rock Hard Punta Cana. However, Royalton Guests will not have access to all-inclusive food at the Hard Rock and will need to utilize the free shuttle service back to their home hotel to eat.
Food & Drink
Guests who are staying at Hard Rock will have access to all restaurants and bars at the Hard Rock.
Guests who are staying at Royalton will have access to all restaurants and bars at their purchased resort. Additionally, Royalton guests will have access to the beach bars located on the Hard Rock beach during the show.
Vending
Tool Live in the Sand will have various curated vendors on site. Vendors looking to participate in the inaugural edition of TOOL Live in the Sand may reach out using the contact form below.
Sponsorship
Sponsorship packages for Tool Live in the Sand are tailored to the sponsor’s goals and can take many shapes. Inquiries can be submitted via the contact form below.
Waitlist
Tool Live in the Sand is likely to sell out. However, there will always be some unexpected occurrences that will open space back up.
Be sure to subscribe to email and SMS alerts to receive notifications!
TOOL VIP Experience Upgrade
During the checkout process when purchasing a package, fans may add our TOOL VIP Experience Upgrade.
Price: $329 per person daily + applicable taxes & fees.
Upgrade inclusions:
- Access to an exclusive PREMIER PIT located directly in front of the stage.
- Exclusive access to a portion of TOOL’s sound check.**
- Group photo with members of TOOL.**
- One specially designed merchandise item exclusive to VIPs.
- Early tour merchandise shopping opportunity.
- One commemorative TOOL VIP laminate and lanyard.
- One commemorative TOOL VIP ticket.
- One PREMIER PIT access wristband.
- You will receive an email from VIP@OTLPresents.com 2-3 days before show with check-in instructions.
Upgrade does not include a ticket. You must have a festival room package for admission. Activities occur pre-show. Upgrade details and timing are subject to change.
** Sound check and group photo will include some band members and vary by show. No phones or recording devices are allowed in sound check.
TOOL VIP Experience Upgrade is available for Friday 3/7 and Saturday 3/8 only.
Guidelines
Make the most of our time at the event with a quick peek at the general festival guidelines. Become familiar with what you can and cannot bring along, ensure you have the proper identification, and prepare accordingly.
Ages
TOOL Live in the Sand is open to fans of all ages. However, lead bookers must be 18+. Attendees will be required to show a valid passport or government-issued ID.
Packages & Tickets
The only way to experience Tool Live in the Sand is by purchasing your package through the event. Outside guests will not be permitted to attend the festival and only event attendees will be granted access to the stage, activities and other amenities.
Your hotel package is your ticket to the show!
Festival & Hotel Check-In
Official festival check-in starts at 8:00 AM on Friday, March 7th, 2025.
Official Festival check-out is 12:00 PM on Monday, March 10th, 2025.
You must have your passport with you to check-in.
At check-in, you will receive a welcome packet including your festival wristband, Hard Rock or Royalton all-inclusive wristband, a festival info packet, and more. Both wristbands must be worn at all times.
Each guest must check in with the festival and hotel. It’s OK if you do not arrive together, but we suggest groups arrive and check in together whenever possible.
Resort rooms are available as the resort staff cleans them. If you arrive early in the day and your room is not ready, the festival staff will take your contact information and text you once it is ready. In the meantime, the resort will hold your bags, and you will be free to explore the property and enjoy all-inclusive food and drink while waiting for your room to be ready.
Each resort will require a credit card from the first person checking into the room for incidental charges and place a $200 hold on it. This card must be a credit card; debit cards will not be accepted.
Guest Names & Rooming List
The lead booker/buyer is responsible for the guest names on the rooming list and is solely responsible for making any changes to the list. The only people allowed to stay in your room and attend the festival must be on your list, no exceptions.
All guests staying in your room will receive an all-inclusive resort wristband. This wristband is also the key to your room.
All guests are required to be submitted by Tuesday, January 14th, 2025. After that, the form will be locked, and a $150 late fee will be applied to any names submitted after.
If you purchase a room on or after January 14th, you will have only one week to submit names via this form, or a late name fee will be applied.
If you are unable to locate your confirmation email with the link or have any questions, please reach out using the contact form below.
Name Changes & Transfers
The lead booker/buyer is responsible for the guest names on the rooming list and is solely responsible for making any changes to the room.
If you would like to change the rooming form after submitting your list, please use the contact form below.
A $150 name change fee will be applied after Tuesday, January 14th, 2025. If you purchased a room on or after January 14th, you have a one-week grace period to submit names via the contact form below.
If you would like to transfer ownership of your room, please contact us using the contact form below. The deadline to transfer your room is Tuesday, January 14th, 2025; a late name change fee will be applied afterward.
For your safety, it’s recommended that you already know everybody in your group personally before adding them to your room. Adding people to your room you’ve only met online is generally not a good idea.
Airport Pickup
TOOL Live in the Sand will provide free shuttle service to and from the Punta Cana International Airport (PUJ)! Shuttles will run periodically Tuesday, March 4th – Friday March 7th, and continuing Monday March 10th to Thursday, March 13th.
If you have not purchased your extended nights directly through the festival, we cannot guarantee that a shuttle will be available for you.
Gifting Packages
You may purchase packages for another individual, just be sure to list the correct names on the purchased package and that the individual is at least 18 years of age.
Additional Nights
Many event attendees will choose to extend their vacation.
Arrive a day early to settle in, familiarize yourself with the property, and prepare for the party. Stay a day late to relax, recover, and revisit your favorite moments from the festival.
Extended nights are highly recommended, as they grant access to several perks, including:
- Faster check-in and shorter lines.
- A full night’s sleep before the music begins Friday.
- An extra day of all-inclusive food, drink, and resort experience.
- First dibs on restaurant and spa reservations.
When you purchase your room, your confirmation email will include a link to purchase pre-festival and post-festival nights.
Pre Nights:
- If you purchase 3 pre-nights, your ticket will be good for the nights of 3/4 – 3/6.
- If you purchase 2 pre-nights, your ticket will be good for the nights of 3/5 & 3/6.
- If you purchase 1 pre-night, your ticket will be good for the night of 3/6.
These nights, in addition to your existing reservation for the nights of 3/7 – 3/9, will be all-inclusive.
Post Nights:
- If you purchase 3 post-nights, your ticket will be good for the nights of 3/10 – 3/12.
- If you purchase 2 post-nights, your ticket will be good for the nights of 3/10 & 3/11.
- If you purchase 1 post-night, your ticket will be good for the night of 3/10.
These nights, in addition to your existing reservation for the nights of 3/7 – 3/9, will be all-inclusive.
Extended nights not booked through the festival cannot be linked to other reservations, and guests will need to check out and check back into a new room on the official festival start date.
TOOL Live in the Sand can not guarantee airport shuttles for guests who have booked their extended nights directly through the resort, as we schedule shuttles based on festival reservations only. Buying your extensions through us is the only way to receive the same room for the entirety of your stay.
Restaurant Reservations
Reservations will be necessary for all specialty restaurants in advance to guarantee availability and your preferred seating times.
Reservations can only be made in person onsite at the resorts.
If you arrive early at the festival, you can make your reservations for your whole stay when you arrive. Reservations are available on a first-come, first-served basis. Tool Live in the Sand guests who extend their stay to arrive early have the first chance at restaurant reservations.
At both the Hard Rock and Royalton, there are both reservation-only restaurants and walk-in buffets.
Cancellation & Rescheduling
All sales for Tool Live in the Sand are final and non-refundable.
In the unlikely event that Tool Live in the Sand is canceled, purchasers will be issued a full refund.
In the unlikely event that Tool Live in the Sand is rescheduled, purchased tickets will be honored for the new dates. If you cannot attend in the new timeframe, you will be issued a refund for your ticket.
Kids
Tool Live in the Sand is a family-friendly event. Children under the age of 18 can be added to your room at an additional cost.
Please note that kids count as people within your room, and you must stay within the maximum capacity listed for your package.
To add kids to your package, purchase the package that corresponds with the number of ADULTS you will have staying in your room, and reach out using the contact form below to add your kids to your package.
The rates below apply to all festival nights and extended nights.
Kids at Hard Rock
- Free
- $25 per night.
- $75 for 3 nights.
- $130 per night.
- $390 for 3 nights.
Kids Club at Hard Rock
Hours of Operation for kids from 4 to 12 years old:
- 10:00 am to 1:00 pm.
- 2:00 pm to 10:45 pm.
Children under 4 years are welcome in the company of an adult during the following hours:
- 1:00 pm to 2:00 pm.
- 5:00 pm to 6:00 pm.
Kids at Royalton Bavaro
- 1st & 2nd Child 2-12 Years
- $103 per night
- $309 for 3 nights
- 1st Child 13-17 Years
- $103 per night
- $309 for 3 nights
- 2nd Child 13-17
- $154 per night
- $462 for 3 nights
- 1st & 2nd Child 2-12 Years
- $143 per night
- $429 for 3 nights
- 1st Child 13-17 Years
- $143 per night
- $429 for 3 nights
- 2nd Child 13-17 Years
- $215 per night
- $645 for 3 nights
- 1st & 2nd Child 2-12 Years
- $133 per night
- $399 for 3 nights
- 1st Child 13-17 Years
- $133 per night
- $399 for 3 nights
- 2nd Child 13-17 Years
- $199 per night
- $597 for 3 nights
- 1st Child 2-12 Years
- FREE
- 2nd Child 2-12 Years
- $132 per night
- $396 for 3 nights
- 1st Child 13-17 Years
- FREE
- 2nd Child 13-17 Years
- $197 per night
- $591 for 3 nights
Kids at Royalton Splash
- 1st & 2nd Child 2-12 Years
- $79 per night
- $237 for 3 nights
- 1st Child 13-17 Years
- $79 per night
- $237 for 3 nights
- 2nd Child 13-17 Years
- $118 per night
- $354 for 3 nights
- 1st & 2nd Child 2-12 Years
- FREE
- 1st Child 13-17 Years
- FREE
- 2nd Child 13-17 Years
- $189 per night
- $567 for 3 nights
- 1st & 2nd Child 2-12 Years
- $107 per night
- $321 for 3 Nights
- 1st Child 13-17 Years
- $107 per night
- $321 for 3 Nights
- 2nd Child 13-17 Years
- $161 per night
- $483 for 3 nights
Item Policy
Few things are necessary to enjoy the show, but there are a couple of items that you shouldn’t leave home without. When in doubt, please take a moment to reference our guide covering everything you can and cannot bring.
If at any time an acceptable item is deemed harmful to other patrons, it may be confiscated and retrieved after the event.
Acceptable Items
- Hand Sanitizer (Personal Sized Sealed/Unopened) and Baby Wipes (Sealed/Unopened)
- Binoculars
- Cameras (Non-Pro)
- Cash for Tips
- Chewing Gum/Mints
- Chapstick and Lip Balm (Sealed/Unopened)
- Cigarettes and Lighters (1 Pack of Cigarettes per Guest)
- Ear Plugs
- Eye Drops (Sealed/Unopened)
- Feminine Hygiene Item (Sealed/Unopened)
- Flip Flops or Sandals
- GoPros & Flip Cams
- Hand Sanitizer and Baby Wipes
- Hair Ties
- Hats
- Insect Repellant
- Makeup
- Mobile Phones and Chargers
- Poncho & Rain Jackets
- Purses or Fanny Packs
- Reusable Plastic Water Bottles
- Reef Safe Sunscreen
- Sunglasses
- Towels And Light Blankets
Prohibited Items
- NO Illegal Substances
- NO Air Horns or Noisemakers
- NO Audio Recording Devices
- NO Balloons
- NO Confetti
- NO Bicycles, Skates, Scooters or Skateboards
- NO Chairs or Furniture
- NO Detachable Lens Cameras
- NO Drones
- NO Drugs or Drug Paraphernalia
- NO Fireworks or Explosives or Sparklers
- NO Flags or Totems (or anything else that might block someone’s view)
- NO Flyers, Samples, Giveaways or Promotional Items
- NO Glass Containers
- NO Hoverboards or Segways
- NO Instruments (can be rented on site)
- NO Jewelry with Spikes or Studs
- NO Kites
- NO Laser Pointers
- NO Outside Food or Beverages
- NO Pepper Spray or Mace
- NO Pets or Other Animals
- No Professional Cameras Or Cameras With Removable Lenses
- NO Squirt Guns, Toy Guns, or anything else that resembles a weapon
- NO Tripods
- NO Tarps
- NO Tents
- NO Unauthorized Vending
- NO Video Cameras
- NO Wagons or Wagon Carts
- NO Walkie Talkies
- NO Weapons of Any Kind
- NO Whistles
Travel Basics
Documentation (Passports / I.D.’s)
If you are not a resident of the Dominican Republic a valid passport will be required to enter the country. You will also need a valid I.D. to check-in to the hotel and obtain your credentials.
Wifi
Wifi is free and provided by the resorts and the local airport.
Outlet Converters
The resorts use U.S. outlet format, so no converters are necessary.
Laundry
Laundry is available for a small fee and is provided by the resorts.
U.S. Currency
The resorts accept U.S. currency.
Phone Plans
It is recommended to contact your phone provider before traveling to get a temporary international plan. This will avoid the risk of long-distance fees.
Frequently Asked Questions
Is airfare included in package pricing?
Airfare is not included in the price of your package.
Can I purchase a Tool Live in the Sand package and stay at another hotel? Will day passes be offered?
Tool Live in the Sand festival passes are available only to lead bookers and their rooming list. Day passes will not be available for the festival, and nobody will be allowed onto the property if they are not on a rooming list for a package.
Can I attend the event without a hotel package?
No, you may only attend the event if you purchase a hotel package through toolinthesand.com and tixr.com.
Can we purchase more than one room on a card?
A maximum of two rooms per credit card can be purchased.
When is check-in and check-out?
Hotel check-in begins at 3:00 PM, and check-out time is 12:00 PM. Early arrivals will be accommodated based on availability. If you arrive early, the resort can hold onto your luggage, and you can enjoy the pool and all of the other great amenities.
Can we change or transfer names on the room?
Name changes and package transfers are possible on packages for no charge until Tuesday, January 14th, 2025. Any late name changes or additions are subject to a $150 late fee. If you need to adjust your reservation, please submit your inquiry using the contact form below.
What if a group member is unable to attend the event?
All Tool Live in the Sand sales are final. However, fully paid packages can be transferred, and names on your rooming list can be adjusted until Tuesday, January 14th, 2025. For additional questions, please use the contact form below.
Accessibility
We are dedicated to providing an accessible festival experience to all fans. Tool Live in the Sand will feature an array of accessible features, including ADA-accessible rooms, ADA viewing areas, and shuttles between resorts. Some or all ADA accommodations will be provided based on need and availability.
Contact
Have a question? Contact us anytime with a quick message.